California Homeowners

Questions & Complaints

California law provides customers with the ability to receive a response to their inquiry within 24 hours or one business day.

In the event you have a consumer complaint or questions about your PACE financing obligations related to the Assessment Contract or your contractual rights under the terms of this contract, you can contact either this toll­-free telephone number or email address provided below. 

Toll-free Telephone Number:  844-RENEWFI (844-736-3934) 
Customer Service Email Address:

Electronic Document Delivery

California law requires us to provide with a printed paper copy of the Financing Estimates and Disclosures before you sign your Assessment Contract, unless you authorize electronic delivery by completing this form